Support email
support@peppydiary.com
Email us from the address linked to your Peppy Diary account whenever possible.
What we can help with
Account access
Login, password, Google sign-in, or account settings.
Billing and plans
Checkout, plan activation, subscription, or order questions.
Telegram reminders
Connecting the bot, reminder times, or missing notifications.
Privacy requests
Access, correction, export, or deletion of your information.
Help us resolve it faster
Include your account email, the page or feature involved, what you expected to happen, what happened instead, and a screenshot if useful. For billing questions, include the order number, but never send your password or full payment-card details.
Medical questions
Peppy Diary support can help you use the app, but cannot recommend compounds, doses, schedules, treatment, or respond to medical emergencies. Contact a qualified healthcare professional for medical guidance. For an emergency, contact your local emergency services.